DWM INVOLVES:
An area s purposes, roles and responsibilities are clearly understood
KPIs are in place to understand all aspects of an area, including Safety, Quality, Delivery and Cost
Systematic control methods are in place for area KPIs
There is a clear understanding of the needs of the internal and external customers
Those needs are translated into improvement priorities and operational practices
Systems in place that maximise associate involvement
Sound plans are developed to continuously improve area performance in the context of the company s overall direction
Long-term, large-scale improvements cannot be sustained without DWM Future Change Management
Improvement Management
Sustain Management
Deterioration
Current State