Time Stealers How To?

If you are being interrupted and know you are unable do the task, try this technique...

If you are sure you will have to take on the task, use these suggestions...

Show empathy (I understand you need that report by 4pm).

State the Facts (however, the fact is I m working on some a priority task for the VP).

State the consequence of that: (and I just can t do it by 4pm).

Offer any help you can/a concession ( I can help you later or If you want to start it I can help you later or I can help you tomorrow ).

Broken Record Technique If necessary, repeat what you cannot do up to four times in your statement (I just can t do it by 4pm)

Sometimes saying no is simply unavoidable. If you find yourself in that predicament then here are some techniques to help you deal with the situation:

l Tell the person you can agree to their request this time, but ask how the two of you might plan better the next time l Tell them yes, but remind them they must plan better next time and this is not to becomes a habit l Tell them yes, but take control by saying you will come back to them with a completion time so it can be planned in around your existing priorities l Put a condition on the work If it will only take an hour I can do it, anymore than that and I have to put it down and you will have to have it back to complete

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