Poor Communication l Lack of understanding can be a real time-waster. Unclear communication causes errors and time spent correcting work and doing things ourselves which others should have done.

l Take time to send clear, easy to understand messages.

l Ensure understanding by asking for feedback.

l Allow your communication style to build a Right First Time way of working.

Time Stealers How To?

what about?

what else ?

how to ?

WorkSmart Toolkit

USER GUIDE 2015